Before signing the loan agreement, the client has the right to:
- Select the language (state or official) in which the loan agreement will be drawn up.
- Receive the loan agreement with all attachments, read the agreement within one day, but no more than three working days. The Client has the right to receive legal advice outside the Company.
- Contact company employees for clarification on the following information:
- Conditions for granting loans, including the full cost of the loan product, in the state or official language of the client’s choice.
- List and amount of all payments related to the loan.
- The procedure for changing the terms of the loan agreement, if possible. - The opportunity to refuse a loan free of charge after signing the agreement, but before receiving funds under it.
It is important to remember that the client is obliged to carefully study all the terms of the loan agreement before signing it and to make a decision taking into account his financial capabilities and the purpose of the loan.
After signing the loan agreement and receiving funds from the company, the client has the following rights:
- Repay the loan ahead of schedule without any penalties, either in full or in part.
- Receive information about actual debt, according to the procedure for calculating loan payments, including penalties and fines.
- Apply in writing to the Company with a request to extend and restructure the loan. In the event of a written request from the Client to extend or restructure the loan, the Company is obliged to consider the request and provide a written response to the applicant about the decision made on this request.
- When repaying more than 50% of the principal amount of the loan, the client has the right to offer another collateral to replace the existing one, if the value of the collateral covers the remaining amount of debt
Client responsibilities include:
- Use of the received funds for the purposes specified in the loan agreement.
- Repayment of the loan and payment of interest in accordance with the terms stipulated in the loan agreement.
- Reimbursement of expenses incurred by the company due to late repayment of loan debt.
- Providing the company with reliable information about its solvency.
- Notifying the company of any changes that may affect the timely repayment of the loan and interest.
- Notification of the company about changes in personal data (last name, first name, patronymic, passport data, registration address and place of work) within 10 days from the date of such change.